CASE STUDY 001: SEAMLESS REMOTE SIMULTANEOUS INTERPRETATION SERVICES FOR THE RODDENBERRY FOUNDATION

Client Profile:

The Roddenberry Foundation (TRF) is a non-profit organisation that operates the +1 Global Fund, a grantmaking program supporting innovative solutions to global challenges. The foundation’s grantees, known as +1 Awardees, come from diverse linguistic backgrounds, including Francophone countries and Kiswahili-speaking regions.

Scope:

TRF needed to communicate effectively with its multilingual +1 Awardees during virtual events and meetings. To enable seamless participation and understanding for all attendees and to offer written translation of documents, transcripts, and chat messages from English to French and Kiswahili, they required simultaneous interpretation services.

Our Solution:

To meet TRF’s needs, we implemented a comprehensive language solution:

1. Experienced Interpreter Team: We assembled a team of highly skilled interpreters proficient in English, French, and Kiswahili. These professionals were experts in simultaneous interpretation and familiar with the terminology related to global development and innovation.

2. Pre-event Preparation: Our team worked closely with TRF to understand the context of each event, reviewing agendas, presentations, and key terminology in advance. This ensured accurate and contextually appropriate interpretation.

3. Technical Support: We provided dedicated technical support throughout each event to address any connectivity issues or platform-related concerns, ensuring uninterrupted interpretation services.

4. Document Translation: Our professional translators handled the written translation of documents, transcripts, and chat messages, maintaining consistency with the verbal interpretation.

5. Quality Assurance: We implemented a rigorous quality control process, including peer review of translations and post-event evaluations to improve our services continuously.

Results:

French and Kiswahili-speaking +1 Awardees reported significantly improved understanding and participation in virtual events. TRF also expressed high satisfaction with our services, praising the quality of interpretation and the professionalism of our team and also recommended us to another client in their network.

“We have worked with Kabod over the last few weeks during our online events (welcome sessions and meetups), and they did an excellent job supporting our French and Kiswahili Awardees in participating fully.” – Vaida Odongo, Africa Network Lead, +1 Global Fund, The Roddenberry Foundation

Client Profile:

Scope:

Our Solution:

To meet TRF’s needs, we implemented a comprehensive language solution:

1. Experienced Interpreter Team: We assembled a team of highly skilled interpreters proficient in English, French, and Kiswahili. These professionals were experts in simultaneous interpretation and familiar with the terminology related to global development and innovation.

2. Pre-event Preparation: Our team worked closely with TRF to understand the context of each event, reviewing agendas, presentations, and key terminology in advance. This ensured accurate and contextually appropriate interpretation.

3. Technical Support: We provided dedicated technical support throughout each event to address any connectivity issues or platform-related concerns, ensuring uninterrupted interpretation services.

4. Document Translation: Our professional translators handled the written translation of documents, transcripts, and chat messages, maintaining consistency with the verbal interpretation.

5. Quality Assurance: We implemented a rigorous quality control process, including peer review of translations and post-event evaluations to improve our services continuously.

“We have worked with Kabod over the last few weeks during our online events (welcome sessions and meetups), and they did an excellent job supporting our French and Kiswahili Awardees in participating fully.” – Vaida Odongo, Africa Network Lead, +1 Global Fund, The Roddenberry Foundation

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