| Knowledge Management Awareness | 4 hours | For managers and decision-makers wishing to understand the concepts and value of Knowledge Management |
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| Basic Primer | 1-2 days | For those new to KM. Transfer of awareness and understanding of the principles and practice of knowledge management. |
| Master Class | 3-4 days | For KM practitioners; transferring the key skills and techniques of knowledge management, and its strategic implementation to your in-house knowledge management staff. |
| Community Launch | 1-2 days | For a community of practice, to develop the core of a community which will continue after the course, to effectively share knowledge for business benefits. |
| Secrets of Community Leadership | 1-2 days | We equip your community coordinators to design, launch, build, sustain and measure the value from your communities of practice. |
| KM strategy development | 4 hrs – 1 day | For senior management, this workshop explores the strategic value and focus of Knowledge Management for their organization. |
| Knowledge Management Planning workshop | 1 day | For a project team, this workshop enables them to put in place a knowledge management plan for their project, ensuring that their project will benefit from a full knowledge base. |
| Interviewing for Knowledge Retention | 1 day | A focused one-day course to enable you to develop skills in knowledge retention, so that knowledge can be captured prior to key knowledge-holders leaving your organization. |
| Effective lesson-learning | 1-2 days | An introduction to the components and the skills needed for effective lesson-learning or learning from experience. |
| Project Knowledge Capture workshop | 1- 2 days | For a project team, this workshop enables them to capture their project lessons, in a form which can be used by other teams |
| Knowledge Management starter week | 5 days | A complete set of training and workshops for a new Knowledge Management program, this starter week not only gives your KM team the awareness, understanding and skills to deliver a KM program, it also includes workshop sessions where we work with the team to develop an initial KM strategy and KM framework for your organization, and practical “proof of concept” KM activities. |
