Module 1: Minute Taking
Module 2: Report Writing
Module 3: Academic Writing
Module 4: Effective Copywriting
Module 5: Effective Letters and Emails
Module 6: Writing for the Web (Blogging etc)
Module 1: Objective setting
Module 2: Monitoring of Key Performance Indicators (KPIs)
Module 3: Team Motivation
Module 4: Feedback evaluation
Module 1: Designing/Planning and Preparation
Module 2: Getting in Contact
Module 3: Review of Sales vectors
Module 4: Observe – Understand – Act
Module 5: Convincing/Negotiation
Module 6: Conclusion
Module 7: Maintain/Administration
Module 1: Introduction to Operational Marketing
Module 2: Operational Marketing Tools
Module 3: Business Action Plan
Module 4: Promotion and promotional offer
Module 5; Return on investment and shareholder return
Module 6: Resource Management and Outsourcing
Module 1: Evolutionary Management
Module 2: Conflict and Problem Resolution
Module 3: Priority Management
Module 4: The Manager as a Coach
Module 5: The Manager as a Leader
Module 6: Evaluation and Control
Module 7: Time Management
Module 8: Delegation
Module 9: Conducting Meetings
Module 1: Building an effective Personnel Evaluation System
Module 2: Evaluating a Social Audit
Module 3: Developing an annual Training Plan
Module 4: Social Management Control
Module 1: Community Management and Social Media
Module 2: The Effective use of Social Media
Module 3: A Community for Creative Content
Module 4: Defining your Social Media Strategy
Module 5: A Community Manager’s Tools
Module 6: Social Media Publicity