As Knowledge Management has evolved over the last two decades, the need for an integrated Knowledge Management framework has become apparent. With a Management Framework, KM can take on the aspects of other management systems, and be made part of normal business, rather than relying on a disparate set of tools.
Knowledge Management Framework Purpose
A Knowledge Management Framework ensures that all necessary KM elements (Accountabilities, Processes, Technologies and Governance) are in place, and interconnected. This ensures that there are no gaps in the system, and that knowledge flows freely through the organization.
Knowledge Management Framework Method
When building a Knowledge Management Framework, we have to make sure that we cover all of the components – all of the interlinked items – which need to be in place for knowledge management to work. We build the framework as a matrix, and to take a well established knowledge management model for each axis of the matrix.
The current state of the Knowledge Management Framework elements is mapped during the Knowledge Management Assessment, and in addition we use our wide experience of successful Knowledge Management companies to recommend, based on the assessment interviews, what we would recommend to be the most appropriate Knowledge Management Framework elements for your organization. The Framework is presented in a report, together with role descriptions, process descriptions and technology functionality, where appropriate.
The elements of the Knowledge Management Framework need to not only work together, but also work with the existing systems, structures, infrastructure and technologies within the company. That’s why there can be no such thing as an “off the peg” KM Framework – only Frameworks that we tailor to your own context.
Knowledge Management Framework Benefits
A strong KM framework is vital for the success of Knowledge Management; as follows
- With no accountabilities, it is nobody’s job.
- With no processes, nobody knows how.
- With no technology, nobody has the tools.
- With no governance, nobody sees the point.
