For managers and decision-makers wishing to understand the concepts and value of Knowledge Management
Basic Primer
1-2 days
For those new to KM. Transfer of awareness and understanding of the principles and practice of knowledge management.
Master Class
3-4 days
For KM practitioners; transferring the key skills and techniques of knowledge management, and its strategic implementation to your in-house knowledge management staff.
Community Launch
1-2 days
For a community of practice, to develop the core of a community which will continue after the course, to effectively share knowledge for business benefits.
Secrets of Community Leadership
1-2 days
We equip your community coordinators to design, launch, build, sustain and measure the value from your communities of practice.
KM strategy development
4 hrs – 1 day
For senior management, this workshop explores the strategic value and focus of Knowledge Management for their organization.
Knowledge Management Planning workshop
1 day
For a project team, this workshop enables them to put in place a knowledge management plan for their project, ensuring that their project will benefit from a full knowledge base.
Interviewing for Knowledge Retention
1 day
A focused one-day course to enable you to develop skills in knowledge retention, so that knowledge can be captured prior to key knowledge-holders leaving your organization.
Effective lesson-learning
1-2 days
An introduction to the components and the skills needed for effective lesson-learning or learning from experience.
Project Knowledge Capture workshop
1- 2 days
For a project team, this workshop enables them to capture their project lessons, in a form which can be used by other teams
Knowledge Management starter week
5 days
A complete set of training and workshops for a new Knowledge Management program, this starter week not only gives your KM team the awareness, understanding and skills to deliver a KM program, it also includes workshop sessions where we work with the team to develop an initial KM strategy and KM framework for your organization, and practical “proof of concept” KM activities.