A learning history is a knowledge asset created through the collation, synthesis and analysis of several 1-1 interviews with members of any team that have shared an experience such as a major project, an entry into a new market, a merger or acquisition, or opening an office in a new country.
Purpose
The Learning History records the team’s knowledge and experience for future reference by other teams. It is a source of both advice and lessons for the future.
Method
Our process for a learning history contains the following elements:
Knowledge-gathering Interviews are conducted with all key team members and stakeholders
Transcripts are reviewed and edited by interviewees
Final versions are analysed with key themes and recommendations identified
A knowledge asset is produced, organised thematically with interview quotes and other supporting evidence throughout
Where appropriate, lessons may be identified for future action.
Benefits
Learning histories provide clients with the following benefits:
High-value/low-impact learning with minimal time impact for interviewees
Guidance for the future
A project or activity history to illustrate the guidance
A record of interviewees for future reference (i.e. new project teams etc.)